Success Stories

We see learners from all kinds of backgrounds at TrichoCare Education. Take Zoe Miles, who’s recently completed our regulated Level 4 Certificate in Trichology. Zoe has a degree in psychology, studied fine art and worked for some years in the field of mental health supporting the homeless and ex-servicemen struggling to deal with their return to civilian life. “It was very fulfilling and rewarding work,” she says. “I saw at first-hand just how life events can have a profound effect on people both mentally and physically.” But that kind of work is very high-pressured and stressful, and eventually the pressure took its toll and Zoe side-stepped into a different career.

But Zoe never lost her deep interest in the connection between physical and mental well-being begun during her psychology studies. “I did have a side-hustle in micro-pigmentation. It sounds kind of surprising, but it meant I could still help people deal with the mental challenges they faced when they were worried about their appearance. It’s artistic as well as practical, and it was helping people feel good about themselves again,” she says.

How a Chat Group Led to a Career Change to Trichology

In fact, Zoe then made her side-hustle into a business. Today she runs the award-winning PMU Clinic in Dorset offering hair loss and permanent make-up services. So how did Zoe then find her way specifically to the world of trichology? “I was on a chat group talking about mental health issues, and one of the group – she was actually in Brazil! – was both a psychologist and trichologist. She recommended I look at trichology as another really interesting way of studying the links between mental and physical health. As we know, hair loss can have a huge psychological impact on sufferers.”

Why Regulation Matters When Becoming a Trichologist

As a result of this conversation, Zoe researched trichology courses and chose TrichoCare Education “because I could study online, and their Level 4 course is regulated which, because of my previous studies, I knew was a really important proof of quality and reputation.”

Zoe contacted us, signed up and began her studies. “Going back to being a learner again was a bit of a challenge. Some of the content was harder than others, such as the chemistry, but the student support I had was great – the TrichoCare team were approachable and wanted me to do well. I actually got engaged while I was taking the Course, and they were really flexible and understanding when I needed to take some time out to plan for that rather important event!”

Bringing Trichology to Local Salons and Communities

So how is Zoe now going to put her new knowledge and skills into practice? “Hair loss is such a sensitive issue that I think clients want to be in a familiar environment for their trichology consultation. I’m going to keep trichology separate from my existing business, and I’m going to work with local salons, and see clients there where they feel comfortable. I also want to offer services to the community and charities as well, because there’s a big gap in the availability of support between NHS primary care and the private sector.”

We wish Zoe every success in the future with her trichology practice, and we’re sure that with her special insight into the links between physical and mental wellbeing, she’ll be providing great expert advice and support to her clients.

Inspired by Zoe’s story? Whatever your background, our regulated, online Level 4 Certificate in Trichology could be the start of your own career change into trichology.